Security

Last updated: April 2026

At RepVive, security is foundational to everything we do. We understand that our clients trust us with sensitive business and reputation-related information, and we take that responsibility seriously. This page outlines the security measures we implement to protect your data.

1. Data Protection

Encryption

  • Data in Transit: All data transmitted between your browser and our servers is encrypted using TLS 1.3
  • Data at Rest: All stored data is encrypted using AES-256 encryption
  • Key Management: Encryption keys are stored separately from encrypted data and rotated regularly

Data Minimization

We collect only the information necessary to provide our services. Personal data is retained only for as long as required to fulfill service obligations and legal requirements.

2. Infrastructure Security

Cloud Infrastructure

Our services are hosted on enterprise-grade cloud infrastructure providing:

  • Geographic redundancy across multiple data centers
  • 99.99% uptime SLA
  • Automatic failover and disaster recovery capabilities
  • Physical security controls including biometric access and 24/7 surveillance

Network Security

  • Web Application Firewall (WAF) protection against common web exploits
  • DDoS mitigation and traffic filtering
  • Network segmentation to isolate sensitive systems
  • Intrusion detection and prevention systems (IDS/IPS)

3. Access Control

Authentication

  • Multi-factor authentication (MFA) available for all accounts
  • Strong password requirements
  • Session management with automatic timeout for inactive sessions
  • Login attempt monitoring and account lockout after failed attempts

Authorization

  • Role-based access control (RBAC)
  • Principle of least privilege applied to all system access
  • Regular access reviews
  • Audit logging of all access to sensitive data

4. Application Security

Secure Development

  • Secure coding guidelines based on OWASP standards
  • Code review requirements for all changes
  • Automated security testing in CI/CD pipeline
  • Regular dependency scanning and updates

Vulnerability Management

  • Regular penetration testing by independent security firms
  • Continuous vulnerability scanning
  • Responsible disclosure program for security researchers
  • Timely patching based on severity

5. Payment Security

All payment processing is handled through Stripe, a PCI DSS Level 1 certified payment processor. RepVive does not store full credit card numbers on our servers. Stored payment credentials are tokenized and managed entirely by Stripe's secure infrastructure.

6. Compliance

Data Protection Regulations

  • PIPEDA: Personal Information Protection and Electronic Documents Act (Canada)
  • GDPR: General Data Protection Regulation for EU/EEA residents
  • CCPA: California Consumer Privacy Act for California residents

Industry Standards

Our security program aligns with recognized industry frameworks:

  • SOC 2 principles for security, availability, and confidentiality
  • ISO 27001 information security management practices
  • NIST Cybersecurity Framework guidelines

7. Incident Response

Incident Management

  • 24/7 security monitoring and alerting
  • Documented incident response procedures
  • Regular incident response drills
  • Post-incident analysis and continuous improvement

Breach Notification

In the unlikely event of a data breach:

  • Affected users notified within 72 hours of confirmed breach
  • Clear information provided about what data was affected
  • Guidance on protective steps you can take
  • Reporting to relevant regulatory authorities as required by law

8. Employee Security

  • Background screening for all employees with access to customer data
  • Mandatory security awareness training
  • Confidentiality agreements and non-disclosure requirements
  • Regular training updates on emerging threats

9. Business Continuity

  • Regular automated backups with encryption
  • Geographically distributed backup storage
  • Tested recovery procedures with defined RTO and RPO objectives
  • Annual disaster recovery testing

10. Reporting Security Concerns

If you believe you have discovered a security issue, please contact us:

  • Email: support@repvive.co
  • We will acknowledge receipt within 24 hours
  • We commit to working with you to understand and address the issue

Questions?

If you have questions about our security practices, contact us at support@repvive.co.